Preparation
- Explore a problem from different perspectives.
- Identify the most suitable formulation to address the challenge.
- Encourage strategic thinking and collaboration.
- Worksheets with a drawn ladder (with blank steps).
- Pencils, pens, or markers.
- Whiteboards or flipcharts (optional, for sharing examples or reflections).
- Create an environment that supports both individual reflection and group discussion.
- Use collaborative platforms that support digital whiteboards or shared documents in real time.
Step-by-step instructions
Introduce the activity:
- Explain that the goal is to explore a problem from different levels of abstraction using the questions Why? and How?.
- Emphasize the value of expansive thinking and the importance of avoiding immediate leaps to specific solutions.
Define the initial problem:
- Ask participants to write down a relevant problem or challenge they are facing.
- Place this statement in the center step of the ladder.
Broaden the focus (Why?):
- Ask Why is this problem important? and write the answer on a higher step.
- Continue asking Why? to reach a more general and visionary level of understanding.
Narrow the focus (How?):
- Ask How can we address this problem? and write the answer on a lower step.
- Continue asking How? to move toward a more specific and practical approach.
Evaluate the options:
- Review the statements across the different levels of the ladder.
- Select the formulation that best combines practical focus with strategic vision.
Materials
Practical recommendations
Provide clear examples to inspire participants to reframe their problems.
Facilitate group discussion to build a shared understanding of the challenges.
Include time for reflection on the insights gained from the activity.
Balance exploration between broad and specific levels to ensure well-rounded solutions.
Inspiration
Uses of the activity
- Priority setting: Helps teams identify key issues and prioritize them in business or community projects.
- Conflict resolution: Allows exploration of root causes and potential practical solutions.
- Strategic planning: Supports focus on general goals and specific actions to achieve them.
- Innovation and design: Stimulates new ideas by reframing challenges from different perspectives.
- Decision-making: Provides a structure to break down complex problems before deciding.
- Education: Helps students and educators analyze educational issues from both broad and specific angles.
- Participatory evaluation: Supports the review of ongoing projects or processes to detect areas for improvement.
- Organizational communication: Improves shared understanding of challenges in interdisciplinary teams.
- Civic engagement: Identifies community issues and builds a clear path to address them.
- Sustainability: Explores environmental challenges from structural causes to practical actions.
Guiding questions
- To broaden the focus (Why?):
- Why is solving this problem important?
- Why does this challenge persist?
- Why does it affect us and others?
- Why is this issue connected to other topics?
- Why should we allocate resources to this now?
- To narrow the focus (How?):
- How can we address this problem practically?
- How do we know this is the best solution?
- How can we break this challenge into manageable parts?
- How can we measure success in this case?
- How can we involve stakeholders in the solution?
- For reflection:
- What have we learned by expanding or narrowing the problem?
- What factors might we have overlooked?
- How would our perception of the problem change from another perspective?
Activity variations
- Group ladder: Instead of working individually, teams build a shared ladder through consensus.
- Comparison of ladders: After completing the ladder, participants swap worksheets and discuss the differences in perspective.
- Reverse ladder: Start with an existing solution and work backward to uncover the underlying problem.
- Role-based structure: Assign specific roles such as moderator, “Why” analyst, and “How” analyst to better organize the discussion.
- Link with visualization: Complement the ladder with cause-effect diagrams to explore connections and interactions.
- Thematic focus: Use specific themes like leadership, innovation, or sustainability to direct the exercise.
- Team competition: Each group builds the most comprehensive and actionable ladder within a set time limit.
- Creative elements: Ask participants to draw images or diagrams representing each level of the ladder.
- Staged reflection: Divide the process into phases and reflect on each level before continuing to the next.
- Practical application: After the activity, teams select one immediate action based on their ladder results.





