Preparation
Step-by-step instructions
Materials
Documents or information on best practices or external standards.
Matrices or tools to record comparisons (digital or physical).
Whiteboards, sticky notes, or collaborative boards to record findings and proposals.
Practical recommendations
Select relevant references: Ensure that external practices are applicable to the evaluated process.
Encourage creativity: Motivate teams to adapt, not just copy, external ideas.
Document the process: Record comparisons and proposals for implementation and follow-up.
Prioritize actions: Focus improvements on those with the greatest impact and feasibility.
